HIGHER EDUCATION CASE STUDY

Turning Caltech’s Waste Data Into Actionable Insights

Caltech’s waste program had grown into a complex network of internal waste streams, vendors, reporting cadences, and data formats across dozens of locations across campus. With WATS, the facilities and sustainability teams unified landfill, diversion, and avoidance streams into a single system of record - replacing manual spreadsheet work with searchable data, visual metrics dashboards, and insights to support reporting and operational decisions.

“Optimization is the priority now. Having software that shows us where to focus means we can take action without spending hours digging through PDFs.”

“Optimization is the priority now. Having software that shows us where to focus means we can take action without spending hours digging through PDFs.”

— Recycling + Materials Coordinator

— Recycling + Materials Coordinator

4%

Cost reduction identified

Business Type

Higher education institution

Business Details

65 buildings + locations across campus

Multiple vendors across landfill, organics, and specialty recycling

Internal diversion and avoidance programs (e.g., on-campus composting, reuse, donation initiatives)

Challenge

A rapid expansion of recycling and diversion programs brought complexity that was difficult to manage at scale.

  • New programs and vendors increased diversion, but campus-wide progress was hard to visualize consistently, especially with siloed waste streams within labs or specific buildings.

  • Program knowledge and operational context were siloed across teams and vendors.

  • Data arrived in inconsistent formats and timelines.

  • Tracking and reconciling details required manual work.

  • Leadership lacked timely visibility.

Solution

WATS transformed the university’s waste data from fragmented inputs into a centralized, structured system.

  1. Unified the waste ecosystem

  • Consolidated landfill, organics, and specialty recycling across 65+ sites

  • Integrated internal programs (composting, reuse, donations) into one system

  • Standardized data across vendors, formats, and reporting cadences

  1. Created a structured data model

  • Categorized waste into landfill, diversion, and avoidance

  • Enabled consistent tracking of cost, volume, and performance

  • Made data searchable, comparable, and usable across stakeholders

Image Source: Caltech

Results

On the first review of their data in WATS, the team filtered their cost data and saw that 4% of total waste expense was going to overages.

While 4% might not seem significant on its own, in the context of a large campus operation, those dollars add up quickly.

This surfaced a concrete cost-savings opportunity tied to operational efficiency - one the facilities team could act on immediately.

Eliminated manual data transcription

Manual invoice entry and spreadsheet reconciliation were replaced with automated data capture and structured reporting.

Enabled real-time operational visibility

Teams can troubleshoot issues and analyze performance without returning to raw PDFs or disconnected files, and do so based on meaningful and cross-functional metrics.

Improved decision-making and cost control

  • Overage analysis now identifies issues proactively by site or spend

  • Audits and investigations are driven by data, not intuition

Scaled reporting across stakeholders

  • Monthly operational reviews and cost allocation

  • Quarterly sustainability reporting to leadership councils

  • Annual sustainability reporting support