Unifying 65 Sites: Turning a California Research University’s Waste Data Into Actionable Insights

Illustration of a document with financial data, a light bulb with a bar graph inside, and a magnifying glass.

HIGHER EDUCATION CASE STUDY

A large California-based research university’s waste program had grown into a complex network of vendors, reporting cadences, and data formats across dozens of campus sites. With WATS, the facilities and sustainability teams unified landfill, diversion, and avoidance streams into a single system of record - replacing manual spreadsheet work with searchable data, dashboards, and insight to support reporting and operational decisions.

“Optimization is the priority now. Having software that shows us where to focus means we can take action without spending hours digging through PDFs.”

— Recycling + Materials Coordinator

4%

Cost reduction identified

BUSINESS TYPE

Higher education institution

BUSINESS DETAILS

  • 65 campus sites

  • Multiple vendors across landfill, organics, and specialty recycling

  • Internal diversion and avoidance programs (e.g., on-campus composting, reuse, donation initiatives)

Challenge

A rapid expansion of recycling and diversion programs brought complexity that was difficult to manage at scale.

  • New programs and vendors increased diversion, but campus-wide progress was hard to visualize consistently.

  • Program knowledge and operational context were siloed across teams and vendors.

  • Data arrived in inconsistent formats and at different cadences.

    • PDF invoices required manual conversion to Excel.

    • Diversion reporting arrived late.

  • Tracking and reconciling details required manual work.

    • Site-name mappings across vendor systems lived in one person’s head, creating risk and limiting scalability.

    • Overage costs were tracked separately, outside of core reporting.

    • Cost allocation to different sites was a deeply manual process.

  • Leadership lacked timely visibility.

    • Administration saw annual rollups but did not have real-time, decision-ready metrics.

Solution

WATS transformed the university’s waste data from fragmented inputs into a centralized, structured system.

  1. Unified the waste ecosystem

    • Consolidated landfill, organics, and specialty recycling across 65+ sites

    • Integrated internal programs (composting, reuse, donations) into one system

    • Standardized data across vendors, formats, and reporting cadences

  2. Created a structured data model

    • Categorized waste into landfill, diversion, and avoidance

    • Enabled consistent tracking of cost, volume, and performance

    • Made data searchable, comparable, and usable across stakeholders

Results

On the first review of their data in WATS, the team filtered their cost data and saw that 4% of total waste expense was going to overages.

While 4% might not seem significant on its own, in the context of a large campus operation, those dollars add up quickly.

This surfaced a concrete cost-savings opportunity tied to operational efficiency—one the facilities team could act on immediately.

Eliminated manual data transcription

Manual invoice entry and spreadsheet reconciliation were replaced with automated data capture and structured reporting.

Enabled real-time operational visibility

Teams can troubleshoot issues and analyze performance without returning to raw PDFs or disconnected files.

Improved decision-making and cost control

  • Overage analysis now identifies issues proactively

  • Audits and investigations are driven by data, not intuition

Scaled reporting across stakeholders

  • Monthly operational reviews and cost allocation

  • Quarterly sustainability reporting to leadership councils

  • Annual sustainability reporting support